Many may get their AVG updates today and find the downloader file is suddenly missing, or find some other issue preventing them from updating their software.
The last update I recieved claimed I had a corrupt .bin file LOL so I went about doing it myself and I would like to share this info with you simply because help with this issues is poor on their forums and in their help files.
I am still using Windows XP so I am not familiar with Vista as of yet but it may work the same. And I use AVG FREE 8.
If you happen to run into other issues which I haven’t mentioned here, leave me a comment and I will try my best to work it out for you.
Please keep in mind I DO NOT USE VISTA.
There are several Vista answers on the AVG free help page which may assist you further.
If not, under search type in ‘how to update’ and find the proper description in the list for Vista.
Just a note on some instruction on their list : Never, and I mean never, download to your desktop.
Always create a folder under My Documents called downloads and download to there.
Here is what I did this time and the last time I recieved AVG error/corruptions.
You must be signed in as the administrator to do the following:
1. Go to http://free.avg.com/download-update and get the 4 updates listed there. Save them into your downloads folder.
Close your browser.
2. In your browsers options, clear all browsing history (except your passwords.)
In my case I use IE. To do this I go into my Control Panel and select Internet Option. On the General Tab there is the Browsing History area. Click on Delete. In there clear all but your passwords. Click close then click ok. Close the Control Panel.
2. Close AVG in the system tray.
3. Open Windows Explorer and go into your download folder and select all 4 bin files. Right click them and select copy.
4. Still in Windows Explorer>go to My Computer>C drive>Documents and Settings>All Users>Application Data>avg8>update>download, and paste these 4 files in there. Close Windows Explorer
5. If you have AVG on the quick launch bar, click it to open AVG. If not then on the Start Menu under All Programs>AVG Free 8.0> select AVG Free User Interface. This will open AVG.
6. On the top menu select Tools>Update From Directory, then go to the above location where the 4 bin files were copied to (see #4 above)
Click on the download folder then click ok.
7. The update window should pop up with the files available in which the first one is automatically selected, click update/ok. The update should start and eventually finish.
8. Once it’s finished close the AVG and then restart your computer. Once it’s restarted and back up to the desktop AVG should now be okay.
If you are not sure double click the AVG system tray icon and select updates. It should say you are up to date.
Now in the future, whenever you have AVG issues, do the manual download and follow the same instructions as above and all should go well.
Okay. I am running late so I have to get off to work.
Have a great day all.
Living Loving Laughing
*Daisy Q*
Just a quick note: Venessa sent me a comment and I wanted to let her, and anyone who may happen to read the comments for this post, that the only time I remove anything from the Prefetch folder is when the program is no longer on the system and has failed to remove itself from that folder on reboot.
I do not recommend Venessa’s solution. Sorry GF.
AVG tends to be full of little glitches. One of the best ways to sort out any little niggles you get with it is to just clear your Windows Prefetch file and then manually download for that day. Thereafter it will work fine for a while and then suddenly you will get another little error message. Other than that, it is not a bad programme.